Warrnambool | A City for Living

Important information about fraudulent booking Messages

RMS, the external company that provides Surfside Holiday Parks' booking system, has experienced a data breach.

As a result, you may have received a fraudulent message claiming to be from Surfside Holiday Park or Shipwreck Bay Holiday Park asking you to provide credit card details or make a payment to avoid having your booking cancelled.

These emails may contain genuine booking information, including your name, stay dates or booking confirmation number.

No credit card or payment details were accessed as part of the data breach.

Please do not click on links or provide payment details in response to these emails.

If you have provided credit card details or made a payment, please contact your financial institution immediately and let us know.

Your booking with Surfside Holiday Parks remains unchanged and no action is required on your part.

Surfside Holiday Parks is one of over 6,000 RMS clients potentially impacted, so please be vigilant as this breach may have impacted other accommodation providers you have previously made a booking with.

We can also reassure guests that the SMS sent on October 27 reminding guests about the December 1 due date for payment was genuine.

If you are ever unsure of the origins of a message, please do not follow any directions contained within the message and contact the Surfside team directly via phone or email.

Surfside Holiday Park

Surfside provides both powered and unpowered sites as well as self-contained cabins.

Amenities include a new camp kitchen, barbecues, bathrooms, laundries, picnic tables and open grassy areas.

Surfside was formerly known as Surfside One.

Shipwreck Bay Holiday Park

Shipwreck Bay is a seasonal park, which operates during peak times over summer, the Labour Day long weekend and Easter.

Located 500m south-west of Surfside, Shipwreck was formerly known as Surfside 2.

Shipwreck has both powered and unpowered sites plus shared barbecues, bathrooms, laundries, picnic tables and open grassy areas.

Surfside Holiday Parks have long been a tradition for lazy beachside holidays.

The parks take pride of place on Warrnambool’s foreshore, metres from the popular swimming beach and the renowned Lake Pertobe Adventure playground.

The Foreshore Trust formalised the camping area in the 1950s and many of our regulars have been coming since that time.

The parks are now operated by the Warrnambool City Council.

History - Family Holidays For Close to 100 Years

Warrnambool Surfside Holiday Parks have been a Warrnambool destination since the arrival of the railway to Warrnambool. This area has been a favourite for locals and travellers since informal camping started in the early 1900s, and the formal creation of the Warrnambool Foreshore Trust in the 1930s.

The changing face of our Lady Bay has also mirrored the changing style of camping as the introduction of motor vehicles made family holidays more affordable and provided greater flexibity in travel options.

Gallery of Images

We are collecting images of your family holidays at Surfside Holiday Parks over the years.

Do you have images of old holidays spent at Surfside? We would love to add them to our gallery so please submit them by emailing them to surfside@warrnambool.vic.gov.au

Surfside History
Surfside History
Surfside History
Surfside History
Surfside History
Surfside History
Surfside History
Surfside History
Surfside History